Return Policy

RETURNS:

Returned merchandise must be unopened and in good condition.
Merchandise may not be returned without our prior approval and the issuance of a Returned Goods Authorization (RGA). When returned, goods and their cartons must be in unused, resaleable condition.

All returns are subject to our inspection and approval and a reasonable handling charge. Non-stock, special order items, modified, or cut to size per order are not returnable. To return goods, call 512-989-3744 or send us an e-mail.

SHIPPING COSTS:

The customer will pay all freight on returns.

LIMITATIONS:

No returns will be accepted after 10 days of receipt. No returns on ANY electrical products.

RESTOCKING FEE:

A restocking fee for undamaged returns will be charged for 15% of the merchandise cost.

DAMAGED GOODS:

If the merchandise you receive is damaged, you must contact the freight carrier for reconciliation. Please inspect all merchandise before signing for it.

REFUNDS:

Refunds will be via company check, within 15 days of cancellation or return of goods.

SECURITY DISCLAIMER:

safeandvaults.com, its employees and agents make no claim that following any or all recommendations or product solutions guarantees, in any way that your residence is burglary or fire-proof. Our common sense approach to burglary and fire protection is designed to give our customers peace of mind while protecting their most valued possessions.

For questions, contact: info@safeandvaults.com